Refund policy

This Refund Policy is provided by Vitalis Regen INC, operator of the Green Healthy website.

We accept return requests within 30 days of delivery. To be eligible for a refund, the product must be unopened, unused, in its original packaging, and in resalable condition.

Please contact us at service@greenhealthy.vip before sending a return. Returns sent without prior approval may not be accepted.

Return shipping

For customer-choice returns, return shipping costs are the customer's responsibility. Original shipping charges, if any, are not refundable unless the return is due to a damaged, defective, or incorrect item.

Refunds

Refunds are issued after the returned item is received and inspected. Approved refunds are returned to the original payment method. Please allow 5-10 business days for the refund to appear after approval, depending on your bank or card issuer.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If your item is damaged, defective, or not the item you ordered, contact us at service@greenhealthy.vip within 7 days of delivery with your order number and clear photos of the issue so we can review it and help make it right.