Store Policies

Shipping & Returns

Green Healthy ships from our U.S. warehouse in Rhode Island. Clear shipping and return rules help customers place orders with confidence.

Rhode Island fulfillment Tracking when available 30-day eligible returns
01

U.S. fulfillment

Orders ship from our Rhode Island warehouse. Weekday orders are prepared to ship within 24 business hours.

02

Estimated transit

Most U.S. orders arrive within 3-7 business days after shipment, depending on carrier, destination, weather, holidays, or other conditions outside our control.

03

Eligible returns

Unopened, unused products in original packaging may be returned in resalable condition within 30 days of delivery.

Shipping Policy

Green Healthy currently focuses on orders shipped within the United States. Orders are prepared from our Rhode Island warehouse on business days, excluding weekends and major U.S. holidays.

  • Weekday orders are prepared to ship within 24 business hours.
  • A tracking number will be emailed when your order ships.
  • Most U.S. orders arrive within 3-7 business days after shipment, depending on carrier, destination, weather, holidays, and other conditions outside our control.
  • Free standard shipping is available for U.S. mainland orders.
  • Orders shipping to Alaska or Hawaii may include an additional $5-$15 shipping surcharge.
  • Orders shipping to U.S. territories are quoted at checkout based on real-time carrier rates and may include an additional surcharge.
  • Please review your shipping address carefully before placing an order.

If a package is returned because of an incomplete or incorrect address, we may contact you to arrange reshipment or refund options. Additional shipping fees may apply for reshipment.

We currently do not offer standard international shipping. If you have a special request for delivery outside the United States, please contact us at service@greenhealthy.vip before placing an order.

Return Policy

We accept return requests within 30 days of delivery. To be eligible for a refund, the product must be unopened, unused, in its original packaging, and in resalable condition.

  • Please contact us at service@greenhealthy.vip before sending a return.
  • Returns sent without prior approval may not be accepted.
  • For customer-choice returns, return shipping costs are the customer's responsibility.
  • Refunds are issued after the returned item is received and inspected.
  • Approved refunds are returned to the original payment method.
  • Please allow 5-10 business days for the refund to appear after approval, depending on your bank or card issuer.

Original shipping charges, if any, are not refundable unless the return is due to a damaged, defective, or incorrect item.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or not the item you ordered, contact us at service@greenhealthy.vip within 7 days of delivery with your order number and clear photos of the issue so we can review it and help make it right.

Special Shipping Requests

Green Healthy is currently built for the U.S. market. For unusual delivery situations, remote locations, or requests outside our standard shipping coverage, please contact us before placing an order. We will review availability and provide the best available option when possible.